Privacy Policy and Terms of Use

Terms of Use

This website is owned and operated by TruckFix, located at 337 Rue Beaubien, Châteauguay, Quebec J6K 4R6. By using this website, you agree to these terms. If you do not agree, please stop using the website.

Information and services

Website information is provided for general information only. Service availability, scope, timing and estimates must be confirmed directly with TruckFix. We may update website content or services without notice.

Intellectual property

Unless otherwise indicated, website text, images, logos, graphics and layout belong to TruckFix or are used under licence. They may not be copied, distributed or published without authorization except as permitted by applicable law.

Third-party websites

This website may link to third-party services. TruckFix does not control those websites and is not responsible for their content, accuracy or privacy practices.

Applicable law

These terms are governed by the applicable laws of Quebec and Canada. Nothing in these terms limits rights that cannot legally be excluded.

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Privacy Policy

TruckFix is committed to protecting personal information in accordance with applicable Canadian and provincial privacy laws, including PIPEDA where applicable.

Information we collect

We may collect information you provide when you contact us, request an estimate or use our services. This can include your name, email address, telephone number, service location, company information and details about your vehicle or request. Technical information such as IP address, browser type and pages viewed may also be collected through necessary cookies or analytics tools.

How information is used

We use personal information to respond to requests, prepare estimates, provide and improve services, maintain records, process payments through secure providers, protect the website and meet legal obligations. We do not use information for an incompatible purpose without consent unless permitted or required by law.

Service providers and transfers

Information may be shared with service providers that support hosting, information technology, payments, analytics or professional advice, and with public authorities when required by law. Some providers may process information outside Canada. We use reasonable safeguards appropriate to the information involved.

Security and retention

TruckFix uses reasonable administrative, technical and physical safeguards. Information is retained only as long as reasonably necessary for the stated purposes or legal requirements, then securely deleted or anonymized.

Your choices

You may request access to or correction of your personal information and may withdraw consent where applicable. Contact TruckFix by phone at (514) 513-7834 or by email at truck.fix25@gmail.com.

Policy changes

We may update this policy. The current version and its update date will be posted on this page.